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Airlate
Compensation guide

Compensation amounts: €250, €400 or €600?

Compensation depends on the distance of your flight, with fixed amounts of €250, €400 or €600 per passenger. These amounts are set by regulation, but whether you are entitled to compensation depends on the specific circumstances of your journey.

The three levels by distance band

The overview below shows the potential compensation levels. Every flight is unique, and we will assess your journey to determine what you may be entitled to.

€250

Flights up to 1,500 km

€400

1,500–3,500 km (and longer intra-EU flights)

€600

Flights over 3,500 km

The amounts apply per passenger, not per booking. On a journey with connections, it is the length of the whole journey that determines the band.

Common questions

  • Free check
  • See your assessment before you submit
  • No win, no fee: you only pay if compensation is recovered
  • Your details handled securely

Which level applies to your journey?

We assess the distance band, the delay and the cause based on your journey, and show you what reasonably applies in your case.

Check your compensation

Find out if you are entitled to compensation

Leave the paperwork, lengthy correspondence and negotiations to us. Our success-based fee is deducted from the compensation we secure on your behalf. You only pay when we succeed.

This page provides general guidance. If you have questions about your specific flight, our team is here to help. Contact us at hello@airlate.com.